Capstone · Powered by AI

The Person-Centered Plan,
written for you.

The capstone of the workflow. Every note, upload, meeting, goal, and assessment is synthesized into a complete, person-centered plan — drafted by AI, reviewed by your team, and ready for e-signature and audit.

Notes
synthesized
Goals
aligned
Uploads
cited
e-Sign
audit-ready
PCP · Draftv2.4 · AI
Individual Support Plan
Auto-assembled from 42 notes · 6 goals · 3 uploads
Vision94%
Goals82%
Services76%
Risks88%
Signatures60%
Compliant · Ready for review
Flagship

Ambient AI

Consent-based capture of home visits, phone calls, and team meetings with instant transcription.

<60s
to a finished note
0
audio retained
100%
consent-logged
Listening · Live42s · AI Draft
GoalIndependent meal prep — 3/5 steps82%
ActionCoordinate Tuesday transport65%
NoteEngagement positive · mood stable92%
Built In

One platform. Every workflow.

Every capability below ships in every plan — no add-ons, no surprise upgrades. Built on proven, production-grade infrastructure.

01 / 16

Case & Monitoring Notes

Monitoring notes, contact notes, and billable activity notes drafted in under 60 seconds.

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02 / 16

Person-Centered Plans

PCP and ISP sections drafted from provider data, assessments, and real conversations. You edit and finalize.

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03 / 16

AI Document Intake

Pull data out of provider paperwork, assessments, and scanned forms automatically.

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04 / 16

State Bridge

Assemble and validate everything you need for state portal entry. Nothing is auto-submitted.

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05 / 16

Visit Verification (EVV)

Check in from the field with time and location capture, tied to the billable contact note and the monitoring schedule.

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06 / 16

Goals & Outcomes Drafting

Draft measurable goals and outcomes, then see which have supporting documentation and which do not.

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07 / 16

My Day & Follow-Ups

Prioritized daily queue with AI-extracted follow-ups and overdue items surfaced before they become findings.

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08 / 16

Service & Referral Coordination

Referrals, authorizations, and provider relationships managed in one place.

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09 / 16

Supervisor Review & Approval

Dedicated review queues, line-item comments, and sign-off before anything goes out.

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10 / 16

Caseload & Compliance Reporting

Caseload dashboards, compliance status by individual, and audit-ready reports.

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11 / 16

Secure Messaging

HIPAA-compliant messaging tied to the individual's case, not a separate inbox.

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12 / 16

Built for the Field

Works on any phone or tablet, in the car or at the kitchen table. No app store install required.

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13 / 16

Multi-Program & Multi-State

One platform across programs, states, and payers.

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14 / 16

Help Me Write

AI drafting on any text field. You review before saving.

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15 / 16

Multi-Language Translation

Real-time translation across up to 140 languages.

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16 / 16

Implementation

Go live in 3 to 5 months with your current workflows.

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Features

A Complete Case Management System for Human Services

The full platform: ambient AI, case notes, person-centered plans, State Bridge, EVV, field workflows, and more for human services teams.

See it in action with your own caseload.

FAQ

Questions About CaseManagement.ai Features

Does CaseManagement.ai work on mobile devices?

Yes. CaseManagement.ai is a mobile-first Progressive Web App (PWA) that runs in the browser on any modern smartphone or tablet — iPhone, iPad, or Android — and can be added to the home screen for an app-like experience. Case managers can document, review notes, manage tasks, and use ambient listening from the field with no app store install required.

Can supervisors review and approve documentation in CaseManagement.ai?

Yes. CaseManagement.ai includes built-in supervisor review and approval workflows. Supervisors have dedicated review queues, can leave line-item comments on specific notes, mark documentation for revision, and track approval status across their team. All review activity is logged with timestamps for compliance purposes.

Does CaseManagement.ai support IDD waiver documentation?

Yes. CaseManagement.ai is built specifically for IDD waiver service documentation, including Individual Support Plans (ISPs), person-centered planning, goal tracking aligned to waiver requirements, and EVV-compatible visit records. The platform is configured to match state-specific waiver program requirements during implementation.

Can CaseManagement.ai integrate with existing systems?

Yes. CaseManagement.ai supports API-based integrations with state payer platforms, billing clearinghouses, payroll systems, and other third-party tools. Standard integrations are included in Professional and Enterprise plans. Custom integration development is available as a premium service.