Case Management Software for Human Services Teams
Built for the People Who Coordinate Care and Services
From IDD and behavioral health to child and family services, aging and disability, housing, veterans services, foster care, and recovery — CaseManagement.ai supports the teams who keep plans, referrals, documentation, and outcomes moving.
IDD Case Managers and Support Coordinators
Manage waiver documentation, person-centered plans, and monitoring timelines in one connected workspace. Keep goals, services, reviews, and required follow-ups visible across each person's support network.
No matter your setting, we fit your workflow.
If your work involves people helping people — coordinating services, tracking outcomes, navigating systems on behalf of individuals — CaseManagement.ai fits your workflow. The platform is configurable to your documentation standards, funding requirements, and program structure. No expensive customization. Implementation in 3–5 months (with current, documented workflows). And a team that knows human services, because we've been in it since 2011.
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Who is CaseManagement.ai built for?
CaseManagement.ai is built for IDD case managers and support coordinators; behavioral health care coordinators; child and family case managers; aging and disability care coordinators; housing and homeless services case managers; veterans services case managers; foster care and permanency case workers; and substance use and recovery case managers.
Is CaseManagement.ai only for IDD services?
No. The platform supports eight core human services roles spanning IDD, behavioral health, child and family services, aging and disability, housing and homelessness, veterans services, foster care and permanency, and substance use and recovery. Each workflow can be configured around the documentation, coordination, review, and compliance needs of the team.
Does CaseManagement.ai support Medicaid waiver documentation?
Yes. CaseManagement.ai is built for Medicaid waiver service documentation including ISP/person-centered planning, service utilization records, EVV-compatible visit documentation, and state payer billing integrations. The platform is configured to match your state's specific waiver program requirements during implementation.
What states does CaseManagement.ai support?
CaseManagement.ai is available to providers in all 50 U.S. states. The platform is configured to state-specific Medicaid waiver, EVV, and documentation requirements. Contact our team to discuss requirements specific to your state.