Last Updated: May 2026 · CaseManagement.ai Clinical & Compliance Team
Built for the People Who Support People
CaseManagement.ai is built for any organization where people coordinate services, support, and resources for other people. Whether you work in IDD, behavioral health, child welfare, aging, housing, veterans services, or any other human services setting — if case management is part of your work, this platform was built for you. IDD is where we started. Human services is where we live.
IDD & Disability Services
Supporting individuals with intellectual and developmental disabilities through person-centered planning, ISP documentation, Medicaid waiver compliance, goal tracking, and coordination across residential, day, supported living, and employment programs. CaseManagement.ai was purpose-built for this work — and it shows in every workflow.
No matter your setting, we fit your workflow.
If your work involves people helping people — coordinating services, tracking outcomes, navigating systems on behalf of individuals — CaseManagement.ai fits your workflow. The platform is configurable to your documentation standards, funding requirements, and program structure. No expensive customization. Implementation in 4–6 weeks. And a team that knows human services, because we've been in it since 2011.
Talk to Us About Your OrganizationQuestions About Who We Serve
What types of organizations use CaseManagement.ai?
CaseManagement.ai serves any organization where case management is a core function of service delivery. This includes IDD providers, behavioral health agencies, child welfare organizations, aging services providers, housing and homeless services organizations, veterans service providers, community mental health centers, workforce development programs, foster care agencies, refugee resettlement organizations, and nonprofit human services agencies. If your team coordinates services, tracks outcomes, and documents interactions on behalf of individuals — this platform was built for you.
Is CaseManagement.ai only for IDD providers?
No. While CaseManagement.ai was initially developed with IDD service workflows in mind — and remains a strong fit for IDD providers — the platform is built for any human services organization where case management is a core function. Child welfare, behavioral health, aging services, housing programs, veterans services, workforce development, and community mental health organizations all use the same core workflows: service planning, goal tracking, referral coordination, documentation, and compliance. CaseManagement.ai is designed to serve all of them.
Does CaseManagement.ai support Medicaid waiver documentation?
Yes. CaseManagement.ai is built for Medicaid waiver service documentation including ISP/person-centered planning, service utilization records, EVV-compatible visit documentation, and state payer billing integrations. The platform is configured to match your state's specific waiver program requirements during implementation.
What states does CaseManagement.ai support?
CaseManagement.ai is available to providers in all 50 U.S. states. It is powered by iCareManager, currently deployed by provider organizations in 30+ states with direct experience configuring to state-specific Medicaid waiver, EVV, and documentation requirements. Contact our team to discuss requirements specific to your state.