Electronic Visit Verification, Built Into Your Workflow
CaseManagement.ai captures the six federally required EVV data points — who, what, when, where, and duration of service — with GPS check-in and check-out from the mobile app. Visits are validated in real time and formatted automatically for state EVV aggregators and MCO billing systems.
Last updated July 2026
CaseManagement.ai captures the six federally required EVV data points — who, what, when, where, and duration of service — with GPS check-in and check-out from the mobile app. Visits are validated in real time and formatted automatically for state EVV aggregators and MCO billing systems.
All 6 required EVV data points captured automatically
GPS-based check-in and check-out from any phone
Real-time validation before submission
State aggregator and MCO-ready formatting
All 6 required EVV data points captured automatically
GPS-based check-in and check-out from any phone
Real-time validation before submission
State aggregator and MCO-ready formatting
What this fixes
EVV compliance is a federal requirement (21st Century Cures Act) for personal care and home health services under Medicaid, and it is enforced through claims denials — a missing or invalid EVV record can mean an unpaid claim, regardless of whether the service was actually delivered.
How Electronic Visit Verification Works
GPS Check-In
Case manager checks in via GPS from the mobile PWA at the start of the visit.
Document the Visit
Service delivery is documented during or immediately after the visit.
GPS Check-Out
Case manager checks out via GPS — the six required data points are captured automatically.
Validate & Submit
The visit record is validated in real time and formatted for direct submission to state aggregators and MCO billing.
Why Teams Switch
Less time spent on documentation
From conversation to draft note
Typical implementation timeline
States supported today
Implementation timeline reflects onboarding with current workflows.
EVV rejections are one of the most common reasons legitimate services go unpaid. Real-time validation catches a missing data point before the visit record is submitted, not after a claim comes back denied weeks later.
Related Capabilities
Questions About Electronic Visit Verification
What is EVV and why is it required?
Electronic Visit Verification (EVV) is a federal requirement under the 21st Century Cures Act for Medicaid-funded personal care and home health services. It requires electronic verification of the type of service, individual receiving it, date, location, and time the service begins and ends.
What EVV data points does CaseManagement.ai capture?
CaseManagement.ai captures all six federally required data points: type of service performed, individual receiving the service, date of service, location of service, individual providing the service, and time the service begins and ends — captured via GPS check-in and check-out.
Does CaseManagement.ai submit EVV data directly to state aggregators?
Yes. Visit records are validated in real time and formatted for direct submission to state EVV aggregators and MCO billing systems, configured to your state's specific requirements during implementation.
Does EVV work without a data connection in the field?
The mobile app is built as a Progressive Web App for field use; check connectivity requirements for offline capture with your implementation specialist, as this can vary by configuration.