Case Management That Works Wherever the Work Happens
CaseManagement.ai is a mobile-first Progressive Web App (PWA) that runs in the browser on any smartphone or tablet — iPhone, iPad, or Android — with no app store install required. Case managers can document, review tasks, and use ambient listening from the home, a program site, or the community.
Last updated July 2026
CaseManagement.ai is a mobile-first Progressive Web App (PWA) that runs in the browser on any smartphone or tablet — iPhone, iPad, or Android — with no app store install required. Case managers can document, review tasks, and use ambient listening from the home, a program site, or the community.
- 01Open In Any Browser
- 02Add to Home Screen
- 03Work In the Field
- 04One Shared Record
No app store install required
Works on any modern smartphone or tablet
Full feature parity with desktop
Same record, same workflows, everywhere
No app store install required
Works on any modern smartphone or tablet
Full feature parity with desktop
Same record, same workflows, everywhere
What this fixes
Case management does not happen at a desk. It happens in homes, at day programs, and in the community — and a tool that only works well on a laptop back at the office forces case managers to choose between documenting accurately in the moment or documenting from memory later.
How Mobile-First PWA Works
Open In Any Browser
Open CaseManagement.ai in any mobile browser — no app store download or install required.
Add to Home Screen
Add it to the home screen for an app-like experience with one tap.
Work In the Field
Use ambient listening, review tasks, and document sessions directly from the field.
One Shared Record
Everything syncs with the same record supervisors and administrators see from a desktop.
Why Teams Switch
Less time spent on documentation
From conversation to draft note
Typical implementation timeline
States supported today
Implementation timeline reflects onboarding with current workflows.
Documentation captured in the moment, in the field, is more accurate than documentation reconstructed later from memory. A mobile-first tool is not a convenience feature — it is what makes real-time, in-the-field documentation possible at all.
Related Capabilities
Questions About Mobile-First PWA
Do case managers need to download an app from the App Store?
No. CaseManagement.ai is a Progressive Web App (PWA) that runs directly in the mobile browser. It can be added to the home screen for an app-like experience without any app store install.
Does the mobile version have all the same features as desktop?
Yes. The mobile PWA provides full feature parity with the desktop platform — documentation, ambient listening, tasks, and case records are the same system, not a limited mobile version.
What devices are supported?
CaseManagement.ai works on any modern smartphone or tablet running a current browser, including iPhone, iPad, and Android devices.
Can case managers document while in the field, away from an office?
Yes. The mobile-first design is built specifically for documenting in homes, program sites, and the community — wherever case management actually happens.